Connectient

Introduction

At Connectient, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare appointment management platform.

Information We Collect

We collect information that you provide directly to us, including:

Name, email address, and contact information
Healthcare provider information and credentials
Practice details and business information
Patient appointment data and medical records (PHI)
Payment and billing information

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process appointments and manage schedules
Send notifications and reminders
Process payments and prevent fraud
Comply with legal obligations and HIPAA requirements
Respond to your requests and provide customer support

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest, and we maintain HIPAA-compliant infrastructure to safeguard Protected Health Information (PHI).

Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, conducting our business, or serving our users, provided that those parties agree to keep this information confidential and comply with applicable privacy regulations.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Object to or restrict certain processing activities
Receive your data in a portable format

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us or visit our contact page.